Real-Time Mobile Access to Your Customer Data is Critical for Business Success
Real-time mobile access to your customer and back office data and schedule is critical in today's competitive environment. Scheduling and providing remote data access for field technicians and sales resources are challenging for all service organizations. Many organizations rely on out-of-date software or paper-based and telephone-based processes to link field resources with the office. Traditionally, field resources have been required to physically visit an office or call the office to receive dispatch instructions, which is costly and takes time that could be better spent providing service to customers. At the customer location, field resources often did not have real-time access to the information required to complete the sales or service call on the initial visit. In addition, once a sales or service call was completed, the need for completed forms and other documents delayed the closing of the service order, which in turn delayed invoicing and reduced customer satisfaction.
Bella Field Service Software web based technology enables field service organizations to automate their schedules and dispatch processes, thereby reducing office costs and increasing technician and sales productivity. See immediate results to your bottom line. Scheduling with Bella Field Service Software is quick and easy: Easily view real-time schedules for all field resources from any computer, laptop, or PDA. Schedule and update schedules with just one click. Perform quick and easy updates by dragging and dropping appointments. Automate email and text messages to alert field resources and your customers. View scheduling calendar by customizable color codes.
About Bella Solutions: Bella provides web based Service Software or SaaS (Software as a Service) for Field Service companies such as Cleaning Services, IT Services, Contractors, HVAC, and many more. Essentially, the software can add value to any business that manages field sales and technicians or remote resources. Bella provides the ability to streamline business operations by providing CRM, Service Request Management, Scheduling Tools, Equipment Tracking, Employee and Vendor Management, Reporting, Accounting, and Inventory Management all from one software application accessed from any computer, laptop, or PDA connected to the web.
For additional information visit Bella Field Service Software
